Limited Two Year Warranty

Our products are manufactured in the UK by DACS and warranted to be free from defects in materials or workmanship for period of two years from the date of purchase by the original owner, one year longer than the statutory warranty. DACS also offer an additional one year warranty on selected products that come with an "Additional One Year Warranty" card. This requires product registration via our website to validate. To ensure the high level of performance and reliability designed in to this equipment, please read your User Guide before installation and use. In the event of a fault, please notify us as soon as possible for repair under warranty subject to the following conditions:

Conditions of Warranty

  1. The equipment has been installed and used as described in the User Guide
  2. The equipment has not been damaged, misused either intentionally or accidentally, or altered in any way, unless this alteration was authorised by DACS
  3. Any previous repair or alteration was carried out by DACS or our service agent
  4. This warranty does not cover wear and tear
  5. The defective unit is to be returned carriage prepaid to DACS or our service agent with a completed returns form including the original invoice
  6. A returned unit should be packed either in its original packaging, or similar, to avoid damage in transit